Jobs Today: Application Consultants Vacancies

04 August 2008

Application Consultants Vacancies

Microtech is a leading Egyptian company that innovates and produces professional quality software products.

Since 1986, Microtech has been providing software business applications to multinational and regional organizations in the Middle East and has been accumulating experience from implementing its products to thousands of customers over the years.

Microtech is currently announcing new Application Consultants Vacancies

Job Title

Application Consultant

Job Type

Full Time

Education

Bachelor's degree from a four-year university in accounting/ business/ manufacturing major.

Years of experience

Minimum t hr ee years experience in implementing ERP software

Job qualifications

· Ability to read and interpret documents such as operating and maintenance instructions, procedure manuals, analysis documents.

· Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Proficiency in English language is a must.

· Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry

· Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

· Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

· Project Management - Spreadsheets – Presentation Software - Word processors – Web browsers – Communications Software

Job responsibilities

· Develops and implements customer satisfaction t hr ough creating and supporting plans for them to operate the company’s products.

· Analyzes customer reported problems and reports to appropriate channels problem areas in products.

· Delivers technical training to newly hired support staff and new hires in other departments who might require product training.

· Assists other departments within organization to prepare product descriptions, manuals, and technical publications.

· Collects and analyzes business and accounting requirements.

· Develops personnel capacity t hr ough interviewing, recommending for hire, training and assisting new hires in performing their duties.

· Works with development department in testing and implementing new product features, recommended structures and t hr oughput.

· Recommends new strategies and programs for customer support and satisfaction.

· Loads company’s software products onto computers and networks at customer site.

· Operates and observes software system functions to verify correct product/system operation.

· Responds to client inquiries concerning product operation and diagnoses system hardware, software, and operator problems.

· Instructs users on use of software products, and manuals.

· Recommends or performs minor remedial actions at customer side to correct problems related to software operation.

· Coordinates activities with help desk, network services, or other information systems groups.

· Provides updates, status, and completion information to manager, problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication.

· Replaces defective or inadequate software.

· Refers major hardware/software problems to service personnel/developme nt department for correction.

· Responsible for customer’s smooth operation on company products. Reports any and all problems which might affect total customer operation performance to customer’s management and to his manager.

· Aids customer in implementation issues and final results verification t hr ough continuously revising and adjusting customer business processes, data inputs, management reporting requirements, and system usage.

· Acts as a liaison between technical department at Microtech and customers using the software in regards to system effectiveness, modification requests, performance issues, new applications, etc.

Job Location

Egypt

If interested, please apply through our website

http://www.microtec h-eg.com/ Careers/Careers_ CurrentVacancies 00.asp

Best Regards

Human Resources Dep.

Microtech

3 Mossadak st. Dokki 12311

Giza, Egypt.

Tel. +20 2 3336 9855

Fax +20 2 3749 8784

http://www.microtec h-eg.com

Jobs Today

Apply here

04 August 2008

Application Consultants Vacancies

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Job Title	Application Consultant
Job Type		Full Time
Education	Bachelor's degree from a four-year university in accounting/ business/ manufacturing major.
Years of experience	Minimum t hr ee years experience in implementing ERP software
Job qualifications	· Ability to read and interpret documents such as operating and maintenance instructions, procedure manuals, analysis documents. · Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Proficiency in English language is a must. · Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry · Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. · Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form · Project Management - Spreadsheets – Presentation Software - Word processors – Web browsers – Communications Software
Job responsibilities	· Develops and implements customer satisfaction t hr ough creating and supporting plans for them to operate the company’s products. · Analyzes customer reported problems and reports to appropriate channels problem areas in products. · Delivers technical training to newly hired support staff and new hires in other departments who might require product training. · Assists other departments within organization to prepare product descriptions, manuals, and technical publications. · Collects and analyzes business and accounting requirements. · Develops personnel capacity t hr ough interviewing, recommending for hire, training and assisting new hires in performing their duties. · Works with development department in testing and implementing new product features, recommended structures and t hr oughput. · Recommends new strategies and programs for customer support and satisfaction. · Loads company’s software products onto computers and networks at customer site. · Operates and observes software system functions to verify correct product/system operation. · Responds to client inquiries concerning product operation and diagnoses system hardware, software, and operator problems. · Instructs users on use of software products, and manuals. · Recommends or performs minor remedial actions at customer side to correct problems related to software operation. · Coordinates activities with help desk, network services, or other information systems groups. · Provides updates, status, and completion information to manager, problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication. · Replaces defective or inadequate software. · Refers major hardware/software problems to service personnel/developme nt department for correction. · Responsible for customer’s smooth operation on company products. Reports any and all problems which might affect total customer operation performance to customer’s management and to his manager. · Aids customer in implementation issues and final results verification t hr ough continuously revising and adjusting customer business processes, data inputs, management reporting requirements, and system usage. · Acts as a liaison between technical department at Microtech and customers using the software in regards to system effectiveness, modification requests, performance issues, new applications, etc.
Job Location		Egypt