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06 June 2008
there are vacancies at Vodafone Egypt ,check the details below,
it is very urgent
Job description
------------ -----
• Receiving, acquisition, forwarding, handling and closing-off
of every description among compliance with defined rules
• Open tickets based on received phone calls, emails or fax
• Monitor and track ticket system, email system, phone and fax
for incoming Incidents and Requests
• Enrich tickets with additional information if required
and/or needed
• Dispatch Incidents and Requests to next level of support
including call out
• Inform IMS (Incident Management and Support Team) via phone
about Critical Incidents
• Inform Incident or Request Originator about updates and
progress
• Review ticket answers from underlying support levels
• Answer Incidents and Requests back to originator
• Keeping customers informed on request status and progress
till closure
• Liaising with other support groups in assisting with the
resolution of SRs where initial investigation fails to resolve the
customer incident.
• Pro-actively keeps users informed of all relevant service
events, actions and service changes that are likely to affect them.
• Solve incidents based on knowledge
• consults with next line of support teams as appropriate
• Settings with the SLS, the customers and service provider
within the Incident Management Process
• Pro-active monitoring of systems and services (Line of
Business).
• Performance of permanent activities for the monitoring of
the incident process.
• Introduction of telephone conferences
• Notification and alerting of on calls
• Performances of outbound activities.
• Active support of the service processes by pro-active
handling
• Support of the technical departments in the use of the
service support processes.
• Handling of systems and peripheral devices.
• Continuous checking of systems and peripheral devices
• Performance of simple works of repair and maintenance on the
technical equipment in the work environment to saving operational
sequences
• working in shift bases available 24/7
• Qualification / Experience:
o B.Sc. in Computer Engineering or Computer Science
o 0 / 2 year IT experience (Familiar with Service
Desk/Helpdesk support field)
o Excellent written and spoken English is a must (Berlitz
Level 6) preferred
o Organized for working in a global cooperative team
environment.
o MCP is a plus
• Technical skills:
o Good troubleshooting skills
o Different Operating Systems Knowledge (Microsoft , Unix /
Linux, etc)
o Networking Support Knowledge (TCP/IP, ISDN,…), analysis of
network problems (LAN/WAN)
o Backend Software support Knowledge (Mailing Systems,
Exchange, Outlook, Active Directory and web applications. etc..)
o Database systems Knowledge is preferred.
o Knowledge of Batch Operation
o Confident control of simple tools of analysis and monitoring
o Technical interpretation of message retrievals
o Identification of coherences between individual messages of
systems and customers
o ITIL knowledge is a plus.
• Personal skills:
o Excellent communication skills and presentation skills.
o Self motivated, detail-oriented
o Willing to work on shift basis
o Excellent problem solving and analytical skills.
o Confident negotiation and online documentation (throughout
the negotiation) in German or English
o Unconditional provision of services
it is very urgent
if you are interested kindly send your CV as soon as possible to
tamer_3d@hotmail. com
tamer_3d @ hotmail.com
You may send your resume at ITJobs4MNC@yahoo. com
- Prefered knowledge in OScommerce/CSCart installation, configuration, administration, security, and optimization desired.
- Work primarily with PHP, procedural and object-oriented design, dynamic content retrieval, Unit testing techniques, debugging techniques, HTTP, MySQL and Apache .
- Strong knowledge of object-oriented programming model is required.
- Expert knowledge of PHP and mySQL.
- Transforming internal and client requirements into technical specifications and then into a finished web application.
1. Able to deal with customer requirements, unresolved situations, frequent changes, delays or unexpected events.
2. Able to remain open-minded and change opinions on the basis of new information.
3. Able to think conceptually.
4. Excellent Written and Verbal Communication & Written Skills.
webmaster@supplycha in.egypt. com
cv@use-trade. com
Note: Please mention the vacancy code in the subject field.
Thanks
Eng.Raafat Mohamed
Junior software Developer [Egypt.com]
Windows & Linux Server Administrator.
0125796877
Minimum overall experience of 8 years in HR
- Current Location
- Contact Telephone No – Land Line
- Contact Telephone No – Mobile
- Passport/ Visa Status
- Marital Status
- Current Salary indicating salary and benefits breakup
- Expected Salary in USD / AED for Dubai
- Notice Period Required
- Total IT Experience in yrs:
- Skill set Experience in yrs
We need Technical Support in Sharkia for "the Land Registration Project" for 5 years.
Employer: Informatique
Job Location: Sharkia
Job Title: Technical Support
Career requirements:
• configure windows XP clients.
• Troubleshooting windows XP clients.
• Has knowledge of hardware installation.
• Has knowledge of internet.
• Recommended live in Sharkia or any place near
Anyone that interested kindly sends his or her CV to: cadstar@informatiqu e-eg.com
P.S: Kindly name your attached C.V. with your Full name, with a recent photo and in the subjects of the e-mail write the Job title.
Thank youDUTIES AND RESPONSIBILITIES INCLUDE:
--
Nancy T. Kaysarly, PHR
HR Manager
www.almokhtabar. com
+20.12.33.55. 161
www.phregypt. com
__._,_.___
Junior sales | ||
Job Information | ||
Job Field | Sales | |
Job Type | Full Time | |
Job Description | Selling Our soft ware products as we work in the field of digital security | |
Job Location | Not Determined | |
Offered Salary | Not Determined | |
Submission Date | 22/5/2008 | |
Valid Untill | 31/12/2008 | |
| ||
Required Candidates | ||
Education | B.Sc. Commerce - B.Sc. Computer Science - B.Sc. Engineering - Technical Studies (4 years) | |
Major | Computer Science | |
Grade | Not Determined | |
Post Graduate Studies | Not Determined | |
Age | Min 23 years | |
Gender | Male | |
Computer Skills | Very Good | |
Experience | Min 2 years | |
First Language | English degree : Very Good | |
Second Language | Not Determined | |
Position | Junior | |
Country of Nationality | Egypt | |
City of Residence | Cairo | |
Own a Car | Yes | |
Have a Driving Licence | Yes | |
| ||
Additional Requirements | ||
Additional Requirements | - presentable person ¶ - can work in a team ¶ - have communication skills ¶ - can work under pressure ¶ ¶ good package of salry with transportation -allowance if you are interested in the job send your CV to asmaa@softlock. net | |
senior sales | |||
Job Information | |||
Job Field | Sales | ||
Job Type | Full Time | ||
Job Description | -Exceed monthly ,quarteraly&annual sales quotas as directed by the sales manager ¶ must undersatnd the company 's current & future offering ¶ - communicate product or service issues as related by prospect & existing clients to the technical | ||
Job Location | Not Determined | ||
Offered Salary | Not Determined | ||
Submission Date | 22/5/2008 | ||
Valid Untill | 31/12/2008 | ||
| |||
Required Candidates | |||
Education | B.Sc. Commerce - B.Sc. Computer Science - B.Sc. Engineering | ||
Major | Not Determined | ||
Grade | Not Determined | ||
Post Graduate Studies | Not Determined | ||
Age | Not Determined | ||
Gender | Male | ||
Computer Skills | Very Good | ||
Experience | Min 4 years | ||
First Language | English degree : Very Good | ||
Second Language | Not Determined | ||
Position | Senior | ||
Country of Nationality | Egypt | ||
City of Residence | Cairo | ||
Own a Car | Yes | ||
Have a Driving Licence | Yes | ||
| |||
Additional Requirements | |||
Additional Requirements | - presentable person ¶ - can work in a team ¶ - communication skills ¶ - can work under pressure ¶ -the salary negotiable as work experience ¶ ¶ good package of salary If you are interested please send your CV to asmaa@softlock. net | ||
sales coordinator | |||
Job Information | |||
Job Field | Sales | ||
Job Type | Full Time | ||
Job Description | Good Looking ¶ - Ability to deal WIth Clients ¶ - Bachlor Degree ¶ - Attractive packages are offerred | ||
Job Location | Not Determined | ||
Offered Salary | From 800 To 1200 LE | ||
Submission Date | 14/5/2008 | ||
Valid Untill | 31/7/2008 | ||
| |||
Required Candidates | |||
Education | B.Sc. Commerce - B.Sc. Computer Science - B.Sc. Engineering | ||
Major | Computer Engineering - Computer Science | ||
Grade | Not Determined | ||
Post Graduate Studies | Not Determined | ||
Age | Not Determined | ||
Gender | any | ||
Computer Skills | Very Good | ||
Experience | Min 1 Max 3 years | ||
First Language | English degree : Good | ||
Second Language | Not Determined | ||
Position | Junior | ||
Country of Nationality | Egypt | ||
City of Residence | Cairo | ||
Own a Car | Not Determined | ||
Have a Driving Licence | Not Determined | ||
| |||
Additional Requirements | |||
Additional Requirements | presentable person ¶ can work in a team ¶ have excellent communication skills especially with customer ¶ ¶ if your interested in the Job kindly send your CV to asmaa@softlock. net |