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| Job Title : | Quality Auditor / Quality Auditor Supervisor |
|
Languages : | Excellent to fluent in both English |
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Job Country : | Saudi Arabia |
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Job Category: | Telecommunication ( Mobile ) |
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Job Type: |
Full Time |
|
Description : |
-Planning and scheduling the audit to ensure audits are completed as planned - Prepare and communicate to all concerned about Audit findings, audit conclusions and Audit Reports in total to trigger improvement actions. -Assist Quality Manager in Follow up audits to ensure non compliances reported are closed and are effective - Assist Quality Manager in Follow up audits to ensure non compliances reported are closed and are effective -Assist Quality Manager in the improvements programs -Contribute in Phone Care customer Complaint Handling process in improving CSI |
| Qualifications : |
-A commerce / science graduate -Experience and Exposure in ISO -Experience in Quality function – 5 years – preferably service industry/ retail -Expertise in QC tools and Techniques |
| Gender : |
Male |
| Experience : |
5-10 Years. |
|
|
|
| Salary (L.E.): |
Negotiable |
| Comments : |
-Multinational company work in Mobile field in (Saudi Arabia) -Reports to: Corporate Quality Manager |
| Job Contact Person : |
Miss Reham Mories |
|
Job Contact E-mail : |
r.mories@unplugged. com.eg |
| Job Title : | Manager ISO |
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Languages : | Excellent to fluent in both English |
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Job Country : | Egypt |
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Job Category: | Telecommunication ( Mobile ) |
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Job Type: |
Full Time |
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Description : |
-Define, document and implement Quality System Manuals for all Business Functions like Retail, Supply Chain, and Finance etc to streamline business processes. -Design, Develop and Manage Internal Quality Audit Systems as a tool for verifying compliance to established processes and initiating necessary course corrections. -Install an effective Customer Satisfaction Measurement System to identify areas of concerns/ improvements to trigger improvement actions at appropriate levels of the Organization to improve Customers' Shopping Experience. -Facilitate and contribute for Mystery Shopper Program to measure Field Performance and initiate improvement action in line with Bench Mark standards - Guide and contribute in implementing ISO 9001:2000 (International Organization for Standardization – ISO- Quality Management Systems) to gain competitive advantage for the company. -Train and Develop sub ordinates in Problem Solving Methodology for eradicating business process related issues in a most cost effective manner -Mentoring the sub ordinates in Audits, Report Preparation and Presentation and Quality Tools and Techniques to become an effective quality guide. ( Act as a Quality Trainer) |
| Qualifications : |
-Degree in Commerce & Science -Certified ISO 9001 : 2000 lead Auditor -Trained Quality Trainer on Major Quality Tools and Techniques 10+ years of experience in Quality and Quality Management Systems |
| Gender : |
Male |
| Experience : |
10 Years. |
|
|
|
| Salary (L.E.): |
Negotiable |
| Comments :
|
-Multinational company work in Mobile field in -Reports to: Corporate Quality Manager |
| Job Contact Person : |
Miss Reham Mories |
|
Job Contact E-mail : |
r.mories@unplugged. com.eg |
| Job Title : | Brand Manager |
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Languages : | Excellent to fluent in both English |
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Job Country : | Saudi Arabia |
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Job Category: | Telecommunication ( Mobile ) |
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Job Type: |
Full Time |
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Description : |
-To provide Product marketing campaigns and promotions to direct unique market trends. -To build a healthy and substantial Supplier relationships in order for future business growths. -To achieve maximum sales and profitability for relative brands to achieve successive growth. -To conduct reviews on the progress of the product brand |
| Qualifications : |
-A Brand Manager with minimum working experience of 3-5 yrs in the marketing or category dept. -The equivalent of a bachelor's degree in business. -Strong ability to negotiate, influence and manipulate suppliers and stakeholders successfully. -Highly numerate with excellent analytical skills |
| Gender : |
Male |
| Experience : | 3-5 Years. |
|
|
|
| Salary (L.E.): |
Negotiable |
| Comments : |
-Multinational company work in Mobile field in (Saudi Arabia) Reports to: Group Category Manager |
| Job Contact Person : |
Miss Reham Mories |
|
Job Contact E-mail : |
r.mories@unplugged. com.eg |
| Job Title : | Quality Auditor / Quality Auditor Supervisor |
|
Languages : | Excellent to fluent in both English |
|
Job Country : | Saudi Arabia |
|
Job Category: | Telecommunication ( Mobile ) |
|
Job Type: |
Full Time |
|
Description : |
-Planning and scheduling the audit to ensure audits are completed as planned - Prepare and communicate to all concerned about Audit findings, audit conclusions and Audit Reports in total to trigger improvement actions. -Assist Quality Manager in Follow up audits to ensure non compliances reported are closed and are effective - Assist Quality Manager in Follow up audits to ensure non compliances reported are closed and are effective -Assist Quality Manager in the improvements programs -Contribute in Phone Care customer Complaint Handling process in improving CSI |
| Qualifications : |
-A commerce / science graduate -Experience and Exposure in ISO -Experience in Quality function – 5 years – preferably service industry/ retail -Expertise in QC tools and Techniques |
| Gender : |
Male |
| Experience : |
5-10 Years. |
|
|
|
| Salary (L.E.): |
Negotiable |
| Comments : |
-Multinational company work in Mobile field in (Saudi Arabia) -Reports to: Corporate Quality Manager |
| Job Contact Person : |
Miss Reham Mories |
|
Job Contact E-mail : |
r.mories@unplugged. com.eg |
| Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
| Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. |
| Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. |
| Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
| English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
| Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
| Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
| Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
| Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
| Medicine and Dentistry — Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures. |
| Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
| Management of Financial Resources — Determining how money will be spent to get the work done, and accounting for these expenditures. |
| Coordination — Adjusting actions in relation to others' actions. |
| Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
| Negotiation — Bringing others together and trying to reconcile differences. |
| Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| Monitoring — Monitoring/Assessin g performance of you, other individuals, or organizations to make improvements or take corrective action. |
| Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
| Reading Comprehension — Understanding written sentences and paragraphs in work related documents. |
| Speaking — Talking to others to convey information effectively. |
| Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
| Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources. |
| Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems. |
| Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
| Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them. |
| Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time. |
| Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members. |
| Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. |
| Selling or Influencing Others — Convincing others to buy merchandise/ goods or to otherwise change their minds or actions. |
| Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. |
| Overall Experience | Extensive skill, knowledge, and experience are needed for these occupations. Many require more than five years of experience. |
| Job Training | Employees may need some on-the-job training, but most of these occupations assume that the person will already have the required skills, knowledge, work-related experience, and/or training. |
| Job Zone Examples | These occupations often involve coordinating, training, supervising, or managing the activities of others to accomplish goals. Very advanced communication and organizational skills are required. |
| Education | A bachelor's degree is the minimum formal education required for these occupations. However, many also require graduate school. For example, they may require a master's degree, and some require a Ph.D., M.D., or J.D. (law degree). |
| Integrity — Job requires being honest and ethical. |
| Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction. |
| Initiative — Job requires a willingness to take on responsibilities and challenges. |
| Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations. |
| Achievement/ Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. |
| Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations. |
| Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. |
| Persistence — Job requires persistence in the face of obstacles. |
| Adaptability/ Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace. |
| Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. |