Dear All ,

our client is a big company seeking for (Help Desk)

Must be:

· Qualification / Experience:

o B.Sc. degree

o 0 / 2 year IT experience (Familiar with Service Desk/Helpdesk support field)

o Excellent written and spoken English is a must

o MCP is a plus

· Technical skills:

o Good troubleshooting skills

o Different Operating Systems Knowledge (MS Windows , Unix / Linux, etc)

o Networking Support Knowledge

o Backend Software support Knowledge (Exchange, Active Directory and web applications. etc..)

o Database Knowledge is preferred.

o ITIL knowledge is a plus.

· Personal skills:

o Excellent communication skills and presentation skills.

o Self motivated, detail-oriented

o Willing to work on shift basis

o Excellent problem solving and analytical skills.

· Business and Managerial skills:

o Good understanding of the global cooperative team environment

o Understanding of the Telecommunications Market

o Working under stress, Dynamic and Customer oriented

o Acts as a Team player