Customer Relations

Job Vacancy

Hindawi Publishing Corporation is a commercial publisher of STM (Science, Technology, and Medicine) literature, located in the Free Zone. Founded in 1997, Hindawi currently employs more than 300 people, and publishes more than 100 peer-reviewed journals. All of Hindawi's journals maintain the highest standards of quality, with Editorial Boards composed of scholars from around the world. Please visit our website www.hindawi. com.

Over the past several years, Hindawi has seen an increase of more than 40% per year in the number of submitted manuscripts it receives. Since its full conversion to Open Access in February 2007, Hindawi's growth has continued to accelerate, with monthly submission levels growing by more than 100% during 2007. Accordingly we want to expand our staff with high-caliber.

Editorial Assistant

(Customer Relation)

JOB RESPONSIBILITIES:

1. Communicating with authors, editors, and reviewers and responding to

inquiries.

2. Performing some checkups on submitted manuscripts (PDF file, manuscript

type, duplicate or plagiarism cases)

3. Managing the timeframe of the editorial workflow at all stages

4. Assuring that editorial policies are followed by all users

5. Sending reminders to author, reviewers, and editors following the editorial

workflow

6. Managing the internal process of accepted manuscripts (handling materials

provided, galley proofs sent, checking invoices processed, following-up

payments)

7. Following-up unpaid invoices

8. Coordinating with other departments (IT, Production, and FMD)

9. Raise-up urgent and not ordinary cases to Publishing Editor

JOB SPECIFICATIONS:

1. Bachelor’s degree.

2. Excellent command of both written and spoken English with a Toefl score not

less than 550.

3. 0- 1 year of general experience.

4. Very good Computer skills.

5. Accurate, hard worker, attentive to details, cooperative and team player, has

good communication skills, highly organized, self-motivated, problem solver,

has time management skills and able to plan and prioritize work.

* Offered Salary Range:

1000 – 1650 L.E.

* Please only potential candidates send your resume as soon as possible with the subject "JCRU/YG" to: hr@hindawi.com and follow up your e-mail for any further step in our recruitment procedures.

Selected candidates will enjoy an excellent package with fixed working hours, social and medical insurance, and transportation.