Major Responsibilities:
To provide effective leadership, management and co-ordination of staff and equipment engaged in the operations and maintenance of a major complex wastewater treatment facility for the City.
- Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
- Supervises the day to day operations and maintenance activities including the coordination and review of work plan of activities and projects to ensure effective and efficient operations and maintenance. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments and recommends disciplinary action, when necessary.
- Implements detailed plans and recommends policies/procedures regarding program specific requirements.
- Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
- Assists the Senior Manager with the operation and maintenance of the City’s wastewater treatment plant and works collaboratively with the Manager Engineering Services.
- Coordinates the organization, staffing and operational activities for the assigned work areas within a complex wastewater treatment plant including assuming responsibility for critical decisions regarding operational changes, process control, maintenance priorities, scheduling and regulatory compliance.
- Participates in the development and implementation of goals, objectives, policies, and priorities. Recommends and implements resulting policies and procedures for the operation and maintenance of the wastewater treatment plant.
- Identifies opportunities for improving service delivery methods and procedures; identifies resource needs; reviews with appropriate management staff; implements improvements.
- Coordinates and reviews the work plan for operations and maintenance functions, services and activities at the wastewater treatment plant, assigns work activities and projects, monitors work flow, reviews and evaluates work products, methods and procedures and meets with staff to identify and resolve issues.
- Monitors the overall operational performance of the assigned work areas and interprets test results in order to ensure full regulatory compliance.
- Oversees the work of front line supervisors, monitors preventative and corrective maintenance on all plant equipment using the work maintenance management system, and uses and interprets the SCADA control systems.
- Serves as team member on capital works project teams involving other city staff, outside consultants, suppliers, and contractors.
- Oversees the development and implementation of plans and programs to improve the efficiency of operations including cost control programs, staff utilization studies and work method improvements.
- Oversees and participates in the maintenance of records and related documentation, prepares performance and other reports detailing workload and activities.
- Coordinates wastewater treatment plant activities with other units within Toronto Water and other organizations and resolves sensitive and controversial issues.
- Represents the Wastewater Treatment Section on a variety of internal and external committees. Prepares staff reports and other necessary correspondence. Participates in public meetings as necessary.
- Interacts with regulatory agencies on issues relating to the wastewater treatment plant performance and inspections by regulatory authorities.
- Attends and participates in professional and industry organizations. Stays abreast of new trends and innovations in the field of wastewater treatment plant operations and maintenance.
- Responds to and resolves citizen and staff inquiries, concerns and complaints in a timely and effective manner. Responds to requests from regulatory agencies.
Key Qualifications:
- Considerable Management experience gained through progressively more responsible positions in the wastewater treatment industry
- Experience in the preparation of financial budgets and monitoring of expenditures.
- Proven ability to manage a multidisciplinary staff including hiring and handling labour relation issues in a unionized environment.
- Thorough knowledge of the principles and practices of facility operations, and modern management applicable to wastewater treatment facilities and the related equipment.
- Ability to plan and build reliability and efficiencies in wastewater facilities, to ensure uninterrupted services.
- A thorough knowledge of the Ontario Water Resources Act (OWRA) and related Regulations, and other government legislation pertaining to municipal wastewater treatment.
- Proven ability to train and develop staff for improved performance and efficiency.
- A member of the Professional Engineers of Ontario and/or a holder of a Class IV Wastewater Treatment Operators Licence, issued under the Ontario Regulation 453/93 as amended made under the Ontario Wastewater Resources Act would be an asset.
- Ability to work collaboratively as a member of a multidisciplinary team.
- Proficiency in various competencies that include highly developed human relations skills, with the ability to communicate both orally and in writing at all levels of the organization, negotiate and develop solid internal and external relationships.
- Excellent computer, analytical, problem solving and conflict resolution skills.
- Ability to develop project and resource plans.
- Familiarity with government legislation related to wastewater operations in the area of occupational health and safety.
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