Manager ISO

Job Title :	Manager ISO
Languages :	Excellent to fluent in both English
Job Country :	Egypt
Job Category:	Telecommunication ( Mobile )
Job Type:	Full Time
Description :	-Define, document and implement Quality System Manuals for all Business Functions like Retail, Supply Chain, and Finance etc to streamline business processes. -Design, Develop and Manage Internal Quality Audit Systems as a tool for verifying compliance to established processes and initiating necessary course corrections. -Install an effective Customer Satisfaction Measurement System to identify areas of concerns/ improvements to trigger improvement actions at appropriate levels of the Organization to improve Customers' Shopping Experience. -Facilitate and contribute for Mystery Shopper Program to measure Field Performance and initiate improvement action in line with Bench Mark standards - Guide and contribute in implementing ISO 9001:2000 (International Organization for Standardization – ISO- Quality Management Systems) to gain competitive advantage for the company. -Train and Develop sub ordinates in Problem Solving Methodology for eradicating business process related issues in a most cost effective manner -Mentoring the sub ordinates in Audits, Report Preparation and Presentation and Quality Tools and Techniques to become an effective quality guide. ( Act as a Quality Trainer)
Qualifications :	-Degree in Commerce & Science -Certified ISO 9001 : 2000 lead Auditor -Trained Quality Trainer on Major Quality Tools and Techniques 10+ years of experience in Quality and Quality Management Systems
Gender :	Male
Experience :	10 Years.
Salary (L.E.):	Negotiable
Comments :	-Multinational company work in Mobile field in -Reports to: Corporate Quality Manager
Job Contact Person :	Miss Reham Mories
Job Contact E-mail :	r.mories@unplugged. com.eg